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BrightHouse is an organisation that, in collaboration with its partners and colleagues, positively contributes to environmental sustainability. We actively explore ways to reduce our eco-footprint and in 2008 implemented a number of initiatives designed to limit our impact on the environment. These included an ongoing review of our purchasing policies, as well as finding new opportunities to recycle or re-deploy products and materials. In 2008 we won two awards for our environmental work: Best High Street Recycler at the National Recycling Awards; and a National Green Apple Award for environmental best practice. In 2011 we won a second National Recycling Award with a second Green Apple Award.
Striving for more effective environmental protection practices has contributed to the further enhancement of employee morale, as well as yielding efficiency benefits of some £250,000 per annum for the business.
Whenever possible, the major packaging constituents in our business – cardboard paper, plastics and polystyrene – are taken back to our National Distribution Centre in Manchester. The materials are then compacted and passed to recycling businesses for processing.
During 2012/13, 900 tonnes of mixed waste stream have been recycled.
As part of our normal rent-to-own business process, customers have the right to return products to us at any time. Wherever possible, these products are refurbished to a high standard and re-sold as Quality Refurbished items.
Products which are beyond economic repair can be cannibalised for spare parts. Any residue is processed for recycling.
We adopt a similar approach to redundant IT equipment, in order to minimise environmentally unfriendly waste.
The Energy Saving Trust recognises alliances that are energy-efficient. 100% of our laundry products achieved this standard.