Peformance highlights 2010/11

© BrightHouse Limited 2011

During 2010/11 revenue grew 15.4% and EBITdA 16.4%. Focus on customer retention and acquisition saw our customer base expand by 29,000 to 204,000. The Gross Contract Receivables (GCR) increased in value by 18.1% to £352.7m.

• 204,000 customers - 16.5% growth rate
• Independent research indicates 84% of customers would recommend BrightHouse to friends and family
• Revenue of £227.7m up 15.4%
• EBITdA of £39.7m ahead by 16.4%
• 9.2% like-for-like revenue growth
• 30 new stores
• 18.1% growth in Gross Contract Receivables to £352.7m

EBITdA (£m)

Against a difficult economic environment, BrightHouse delivered a fifth year of double-digit profit growth, strong cash generation, and is well positioned for future growth.

Report & Financial Statements
31 March 2011
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