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This is our third annual statement on Modern Slavery and this has been published in accordance with the Modern Slavery Act 2015. It sets out the steps taken by BrightHouse and other relevant group companies and the ongoing work and commitments to prevent modern slavery and human trafficking in its business and supply chains.


We know that slavery, servitude, forced labour and human trafficking (Modern Slavery) is a global and growing issue given the rapid rise in global migration, existing in every region in the world and in every type of economy, whether industrialised, developing or in transition. No sector or industry can be considered immune or untainted. BrightHouse has a zero tolerance approach to Modern Slavery of any kind within our operations and supply chain. We all have a responsibly to be alert to the risks, however small, in our business and in the wider supply chain. We are committed to strengthening our proposition and further developing robust systems and management tools to ensure there are no opportunities for Modern Slavery to exist in our supply Chain.

Our business

BrightHouse is the largest rent to own retail in the UK, with a revenue of £320 million and a product range that includes furniture, domestic appliances, technology and audio visual products.  This is supported with 283 stores and 2600 colleagues from retail to supply chain. Our Supply chain encompasses engineering, refurbishment and distribution. At the heart of everything we do is integrity: treating customers fairly, providing great jobs, nurturing our communities, building mutually beneficial business relationships, protecting the environment and our commitment to ethical trading.

Our supply chains 

We purchase products on a worldwide basis. We recognise that, whilst there are different legal, financial and cultural environments in different countries. BrightHouse aims to buy products from suppliers and factories which can demonstrate an awareness of, and comply with, the appropriate social and ethical standards.

Due diligence processes

For our own brand and non ‘A’ brand product suppliers we continue to carry out comprehensive due diligence checks and factory audits,  reviewing and expecting our producers to meet at least the minimum standards in respect of health and safety, wages, working hours, equal opportunities, freedom of association, collective bargaining and disciplinary procedures. It is also strictly not acceptable to employ any forced or child labour. Approved suppliers are then subject to regular checks and audits.  Audits are carried out with a view to assisting them in improving their working practices; where this is not possible or no improvements are made, the supplier relationship will be terminated.

All suppliers including ‘A’ brand suppliers will be required to provide an ethical Audit report which will cover all aspects of ethical trading including Modern Slavery indicators during the current trading year, any supplier who fails to provide this report or resolve any remedial actions generated from this process will be de-listed as a supplier.

Ongoing Actions / Further Steps

To continue to safeguard against slavery or human trafficking in our supply chains we are collaborating with our suppliers, their production facilities and ethical audit suppliers including SEDEX to continue to develop appropriate risk-based processes that will enable us to further extend the requirements of The Modern Slavery Act.

We will continue to raise awareness among colleagues and teams who are responsible for or engaged in sourcing with suppliers and for all our suppliers and products we will continue to develop and implement an Ethical Sourcing Policy which will includes Anti-Slavery and which reflects our commitment to acting ethically and with integrity in all our business relationships. We will require all suppliers to prove they have effective systems and controls to ensure slavery and human trafficking is not taking place in our extended supply chains.

This statement has been approved by the BrightHouse board of Directors on behalf of the Group.  A new statement will be published each year on the corporate website