Improving quality of life
We provide customers with the household goods that others take for granted.
Leading by lending responsibly
The UK’s leader in rent-to-own – and one of the fastest growing retailers.
Meeting customers’ needs
Affordable access to quality products with complete peace of mind.
A business with integrity
Taking our responsibilities seriously. Making a difference.
Sharing in success
Respecting all our stakeholders – with a clear focus on results.

Our Story

We are a real retail success story, improving the lives of more than 275,000 customers, providing 3,000 jobs, and breathing new life into high streets up and down the country.

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BrightHouse customers at home

Our Service

You probably take it for granted that you can walk into a shop and buy a new TV or a washing machine if you need one - or get a loan to pay for it. But for millions of people this is not an option.

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Female BrightHouse colleague chatting to male and female couple in a BrightHouse store

Our Responsibilities

At the heart of everything we do is integrity: treating customers fairly, providing great jobs, nurturing our communities, building mutually beneficial business relationships, protecting the environment.

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Two female BrightHouse colleagues chatting in a BrightHouse store

Voice of our customers

Meeting a growing need

Engineering excellence