Cookies

We use technology to collect anonymous information about the use of our website. We do this in order to provide you with the best possible online service. This technology is called cookies which we store on your device.

You can visit our website without telling us who you are or revealing any information about yourself. However, if you give us any personal information about yourself or others we promise to treat it securely, fairly and lawfully. We are committed to protecting your privacy.

We will not use any information gathered through cookies on this site to identify you as an individual. If you do provide us with any personal information through our website, we will be up front about how this will be used. We will make it clear when we collect your personal information and will explain what we intend to do with it.

What is a cookie?

A cookie is a small piece of information which is sent to your browser and it stays on your computer or mobile device when you visit our website. Cookies do not damage your device they are merely used to ‘remember’ you when you visit again. Cookies alone cannot be used to identify you.

A cookie will transport information about how you use our website to us. The cookie itself does not keep any of the data it collects.

Why do we want to use cookies?

We use cookies to:

• to assist in login authentication

• make our websites work

• improve the efficiency of our website

• learn from our website visitors and give improve their experience

What type of cookie do we use?

The following table lists the types of cookies that we use on our site.

Categories Description Cookies we use
Strictly necessary

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

'Session ID' cookie to maintain a user's session and allow data to be passed between different online forms, this cookie exists only for the duration of the user's session

Performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works or the effectiveness of a marketing campaign.

Analytics cookies are used for website analysis and a testing platform to monitor and optimise the website. Cookies capture anonymous data about a user's journey, demographics and interests, this data is aggregated to analyse trends. These cookies last longer than the user's session so that we can understand whether a user us a first time, or a returning visitor, their social demographics and interests.

 

What do cookies mean for you?

It is up to you whether you let websites to place cookies on your browser or not. There are many benefits for allowing these however there are some drawbacks. Above we described to you what we use the cookies for. Below we give you some of what we believe will be the benefits to you however, you need to make the decision whether you allow cookies to be stored on your device or not. We also tell you below how to refuse cookies being stored on your device

Browser Where to find information about controlling cookies
 Internet Explorer  

http://support.microsoft.com/kb/278835

 Chrome  

https://support.google.com/chrome/answer/95647?hl=en-GB&ref_topic=14666

 Firefox  

http://support.mozilla.org/en-US/kb/Clear%20Recent%20History

 Safari  

http://support.apple.com/kb/PH5042

 Chrome  

http://www.opera.com/browser/tutorials/security/privacy/

 

How to refuse use of cookies

If you decide to not allow the use of cookies, you can do that by changing your internet browser settings to disable the use of cookies. Please note if you refuse the cookies you may experience slower running times and you may not be able to access all of our website content.

Other resources that provide further information on cookies which may be of help:

- http://www.aboutcookies.org

- http://www.allaboutcookies.org

- http://youronlinechoices.com/uk

Caversham Group, trading as BrightHouse is not responsible for the content of external website