A business with integrity
Taking our responsibilities seriously. Making a difference.

At the heart of everything we do is integrity: treating customers fairly, providing great jobs, nurturing our communities, building mutually beneficial business relationships, protecting the environment.

Our success is built on doing – and being seen to do - the right thing. That is why we make a point of operating within the letter and spirit of all relevant regulation. It is the reason why we support the work of leading debt charities. And it is why we endeavour to go further and set the best example.

Responsible Lending

This is one of the cornerstones of our business and it underpins everything we do.

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Male customer chatting to female BrightHouse colleague in a BrightHouse store

Our Culture

We passionately believe you should treat other people as you would like to be treated.

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Female BrightHouse customer chatting to male colleague in a BrightHouse store

Corporate Social Responsibility

We are all very proud of the part we play in communities up and down the country.

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Female BrightHouse colleague chatting to male and female couple in a BrightHouse store